Gemma Hayes



Gemma was working as PR Manager in a Midlands-based integrated agency when she decided to take a leap of faith and join Jon in setting up ClientsFirst back in 2009.

Her intuition has always served her well and she relishes the challenge to grow something from nothing.


Gemma’s role involves ensuring the agency remains lean in its operations and focussed on wider key business objectives at all times.

On a day-to-day basis, she oversees internal operations and is a sounding board for internal queries, specifically relating to clients and wider deliverables.

She takes a keen interest in delivering incremental business growth, while ensuring we create an excellent service experience for all our clients.


Gemma loves spending time with her family: her husband Andy, son Joshua and two working cocker spaniels, Benson and Bramble.

They usually spend one weekend out of four at their cabin in North Wales, where they take time to switch off. They go on lots of walks and can regularly be found in Beddgelert, a place Gemma loves and where beauty never tires.

HubSpot certifications
Inbound Certification | HubSpot - ClientsFirst
Inbound Marketing Certification | HubSpot - ClientsFirst
Client Management Certification | HubSpot - ClientsFirst
HubSpot Agency Partner Certification | ClientsFirst
Email Marketing Certification | HubSpot - ClientsFirst
Sales Enablement Certification | HubSpot - ClientsFirst




Your entire life consists of the present moment.

Eckhart Tolle