Client Success Manager
Jen joined us straight out of Uni in 2012, having gained a degree in Engligh Language from the University of Huddersfield.
Her initial role with ClientsFirst gave her ample time to explore and develop in the world of email marketing before evolving toward a Product Marketing Manager role and, more recently, focusing on client delivery for our product and project clients.
Jen is responsible for managing our brand and website projects with the wider team, and providing the link between client and colleagues. She’s on point for the delivery of our product offerings including timely communications, videos, guides and so on. She enjoys liaising with clients on ad hoc pieces of work which support them in areas such as website maintenance.
‘The most important part of my job is ensuring we understand client requirements, goals, objectives and deliver something the client is proud of, on time and in budget.’
Jen loves great holidays relaxing by a pool or visiting exciting cities. She enjoys local walks, eating out and is kept busy by 3 nephews and 3 nieces – and when she’s not babysitting, she’s probably dog-sitting as her sisters have 7 dogs between them!
”All our dreams can come true, if we have the courage to pursue them.Walt Disney