Cookie Policy

What are cookies?

A cookie is a tiny data file, which is stored on your computer within the web browser, when certain web pages are visited. A cookie does not contain or collect information in isolation, but when read by a server via a web browser; it can give information to facilitate a more user friendly service such as detecting errors. A cookie will not harm your computer and no personally identifiable information is stored from the use of this site. For more information on how cookies are used on this site, please see How We Use Cookies.

To use our website fully, you will need to have cookies enabled. If you do not wish to enable cookies, you can still browse the site; however certain features of the site may be limited. Most web browsers have cookies automatically enabled; however see Disabling cookies where you can find out how you can check your cookie settings.

This information is outlined as part of our efforts to comply with recent legislation and to ensure that we are open, honest and clear about user privacy. Please refer to our Privacy Policy for more information.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How we use cookies

  • Session cookies, which are automatically deleted after every visit.
  • Persistent cookies that will remain in place during multiple visits to the site.
  • Third party cookies, which are used by partner websites that are embedded within our site or that we link to.

Session cookies

These enable you to perform essential functions on the site, such as remembering a repeat form field item within a browsing session. In addition, they help by limiting the need to transfer information across the Internet. They are not stored on your computer and will expire when you terminate your browser session.

Persistent cookies

These enable us to recognise anonymous repeat visitors to the site. By matching an anonymous, randomly generated identifier, a record can be taken of specific browsing information such as how you arrive at the site, the pages you view, options you select, and the path taken through the site. By monitoring this information we’re able to make improvements to the site, including the fixing of errors and the enhancement of content.

3rd Party cookies

If you go on to a web page that contains embedded content, for example from Facebook or YouTube, you may be sent cookies from these websites. We do not control the generation of these cookies, so we suggest that you check the individual third-party websites for more information about their cookies and how to manage them.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Disabling cookies

As we’ve explained above, cookies help you to get the most out of our website. However, if you do wish to disable our cookies then please follow the instructions here: http://www.allaboutcookies.org/manage-cookies/.

Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly.

Cookies in use on this site

Name Provider Purpose Expiry
__cfduid cloudflare.com Used by the content network, Cloudflare, to identify trusted web traffic. 1 year
__cfruid cloudflare.com Used by the content network, Cloudflare, to identify trusted web traffic. When browsing session ends
IDE doubleclick.net This cookie is used for re-targeting, optimisation, reporting and attribution of online adverts. 1 year
test_cookie doubleclick.net Used to check if the user’s browser supports cookies. When browsing session ends
fr facebook.com This third party cookie is used for social sharing and advertising tracking of Facebook user data which contains an encrypted Facebook ID and browser ID. 3 months
tr facebook.com This third party cookie is used for social sharing and advertising tracking of Facebook user data which contains an encrypted Facebook ID and browser ID. When browsing session ends
_ga google.com Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_gat google.com Google Analytics cookie. The Google Analytics tool collects anonymous information about how visitors use our websites, for example how many visitors came to our website and when, what browsers visitors use and how long visitors stay on the site. This data does not contain any information that is personal to you. 10 minutes
_gat_newTracker google.com Google Analytics cookie. The Google Analytics tool collects anonymous information about how visitors use our websites, for example how many visitors came to our website and when, what browsers visitors use and how long visitors stay on the site. This data does not contain any information that is personal to you. 1 minute
_gid google.com Google Analytics cookie. The Google Analytics tool collects anonymous information about how visitors use our websites, for example how many visitors came to our website and when, what browsers visitors use and how long visitors stay on the site. This data does not contain any information that is personal to you. 1 day
__hluid hubspot.com In-app usage tracking 1 year
hs-messages-hide-welcome-message hubspot.com When you dismiss the welcome message in your messages tool, a cookie is set to prevent it from appearing again for one day. 30 minutes
hs-messages-is-open hubspot.com This cookie is used on the visitor UI side so HubSpot can determine/save whether the chat widget is open for future visits. It resets after 30 minutes to re-close the widget after 30 minutes of inactivity. 30 minutes
messagesUtk hubspot.com This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they’re added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor. When browsing session ends
GPS youtube.com ​This third party cookie is used to collect information about how visitors use the site. The information is used to compile reports to improve the site. The cookie collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. More information about Google cookies: http://www.google.com/intl/en-GB/policies/technologies/cookies/ 30 minutes
nextId youtube.com This 3rd party persistent Google cookie that can be created by embedded Google or YouTube content. When browsing session ends
PREF youtube.com This 3rd party persistent Google cookie can be created by embedded Google or YouTube content. User preferences related. The PREF cookie may store your preferences and other information, in particular your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s SafeSearch filter turned on. 8 months
requests youtube.com This 3rd party persistent Google cookie that can be created by embedded Google or YouTube content.
When browsing session ends youtube.com
VISITOR_INFO1_LIVE youtube.com This 3rd party persistent Google cookie that can be created by embedded Google or YouTube content. Member verification related. 8 months
YSC youtube.com This 3rd party persistent Google cookie that can be created by embedded Google or YouTube content. Member verification related. When browsing session ends

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

For more information you can contact us through one of our preferred contact methods: